From The past to the
present to the future:
23 years of development and each new day to go...
From The past to the
present to the future:
23 years of development and each new day to go...
From The past to
the present to the future:
23 years of development and each new day to go...
In 1992, a young(ish) Frazer
Venters took his experience working offshore to set up a specialist residential window cleaning business. A can-do attitude and pioneering spirit helped the company develop a reputation FOR QUALITY, LeadING to national and international work on a diverse range of projects, all approached with confidence and an emphasis on service.
The Values...
That keep us on course
We have a service-led attitude, which prioritises our customers.
We are flexible, adaptable and progressive.
The integrity
of our working practices is second-to-none.
We enjoy our work!
The Crew
WAITING FOR CREW SELECTION
NAME: Frazer Venters
POSITION: Managing Director
YEARS IN SERVICE: 24
PROFILE: Responsible for ensuring the team are happy and delivering the best possible service to all of our fabulous clients.
PROFILE: With over 20 years of office experience, I began my work at ISIS as an administrator, taking on the responsibility of Office Manager 4 years ago.
PROFILE: I learnt the ropes of the business from a young age, now I occasionally hang from ropes(!) together with assisting the management of the company.
PROFILE: I began at ISIS on the cleaning side of the business, quickly moving on to a supervisory position and later, to an administrator for the company.
PROFILE: My duties include work on various challenging buildings - cleaning windows using Reach & Wash system, Mop & Blade and Working at Height via MEWP.
PROFILE: I lead one of ISIS' permanently based offsite teams, mainly handling office cleaning at one of Newcastle's most progressive buildings, The Core.
DETAILS: Involved since the design stage as a Corporate Partner, this iconic building presents numerous technical challenges and our work together has included everything from rope access for the Olympic torch to converting the outer surface into a giant screen!
NICE WORDS: "ISIS Property Services always delivers an excellent service to the highest standards. Their rope access technicians are second to none and always work with full Health & Safety awareness at all times." - Stephen Little, Director of Building Services, The Sage Gateshead
CLIENT: Travelodge
SECTOR: Hospitality
YEARS OF SERVICE: 7
DETAILS: Multiple visits per year to each of Travelodge's 600 hotels nationwide. Services include; internal & external window cleans, gutter clearing, repairs, maintenance, jet washing and signage cleaning.
NICE WORDS: "Frazer and his team have been an invaluable contractor for Travelodge, in fact such is the dedication, professionalism and level of services which is consistently delivered to myself I see ISIS as an integral extension to my team here at Travelodge. I can rest assured that we are in safe hands as ISIS Property Services steadfastly deliver 100% at all times." - Scott Rutherford, Head of Facilities, Travelodge Hotels Ltd
CLIENT: The International Centre for Life
SECTOR: Science & Education
YEARS OF SERVICE: 7
DETAILS: Cleaning services to all internal & external windows via Rope Access, Reach & Wash and Powered Access techniques. Daily external maintenance of the grounds/car park ensures that the centre is public-ready all year round.
NICE WORDS: "With such a diverse property portfolio, our cleaning requirements are wide-ranging and complex. As the preferred provider of our window cleaning services for the past several years, ISIS have consistently delivered a high standard of service which not only meets our own particular needs, but is also sympathetic to the demands of our various tenants and customers." - Stuart Stangroom, Head of Site Facilities, Centre for Life
CLIENT: Taylor Wimpey
SECTOR: Construction
YEARS OF SERVICE: 20
DETAILS: One of our longest relationships and responsible for the introduction of some pioneering techniques such as Abseil Access. We carry out everything from initial glazing cleans to sparkle cleans; patio pressure washes to brick cleans; internal builders cleans and the occasional Portaloo!
CLIENT: BALTIC Centre for Contemporary Art, Newcastle
SECTOR: Arts & Entertainment
YEARS OF SERVICE: 12
DETAILS: A wide scope of work involving cleaning of all internal/external windows, banner installations, offsite public exhibitions and charity work.
CLIENT: Live Theatre, Newcastle
SECTOR: Arts & Entertainment
YEARS OF SERVICE: 5
DETAILS: A 400 year architectural heritage presents some unique challenges and is reflected in our sensitive treatment of Live's combination of old and new surfaces.
CLIENT: Newcastle Hospitals Trust
SECTOR: Health
YEARS OF SERVICE: 7
DETAILS: Work Positioning and Industrial Rope Access techniques were deployed to devise access routes and enable window cleaning, gutter clearing and photographic survery services to be regularly and safely carried out across various buildings.
CLIENT: Mrs Miggins
SECTOR: Residential
YEARS OF SERVICE: 23!
DETAILS: Mrs Miggins represents our beginnings in the north east's residential window cleaners sector and is, to this day, the foundation of our core principles. A lovely pot of tea always helps too!
NICE WORDS: "We are extremely happy with the professional and friendly service we receive at all times.
Thank you, highly recommended!" - Di Cross, Residential Client
Keep it...
Moving and rolling
Ever wondered how the humongous banner at the BALTIC is taken down? In this clip, a team of four use Industrial Rope Access techniques to scale the iconic building. At heights of around 140ft, it's not for the faint hearted!